In the spring of 2016, AMPAC launched a toll-free Islamophobia help hotline for Muslims who have faced discrimination. Volunteers with backgrounds in social services, counselling and law collect the calls and emails submissions and respond to complaints according to the needs of those reporting.
This ongoing initiative has the support of Edmonton and Calgary police services, as well as RCMP who embrace AMPAC’s decision to launch our own helpline to take any community complaints about discrimination that people might not feel comfortable reporting to police or the Alberta human rights commission directly. It should be noted that the hotline is not all about legal action or having a reaction to everything. It is also about having conversations with people who feel they have been hurt.
The purpose of the telephone hotline and email address is to provide support to residents and newcomers on a grassroots, community level and help direct them to the proper legal or police resources if needed.
Those who experience an Islamophobic encounter in Alberta can report an incident.